Privacy Policy

Who we are

Our website address is: https://www.riceboat.co.uk.

Our postal address is:

Riceboat
37 Newnham Road
Newnham
Cambridge
CB3 9EY

What personal data we collect and why we collect it

Contact forms

We use a Jetpack contact form for our site and the data is emailed to our company email so that we can process replies and respond to your queries or bookings. Email addresses, contact name, message and time of message are also stored on our site in a private, password protected area available only to us.

Cookies

It is not possible for users or visitors to log in to our site to access content or comment on pages or posts – and we do not currently collect data on visitors to our site for analytics purposes.

We do use WordFence to add security to our site. It uses the following cookies:

wfwaf-authcookie-(hash)

What it does: This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded.

Who gets this cookie: This is only set for users that are able to log into WordPress.

How this cookie helps: This cookie allows the Wordfence firewall to detect logged in users and allow them increased access. It also allows Wordfence to detect non-logged in users and restrict their access to secure areas. The cookie also lets the firewall know what level of access a visitor has to help the firewall make smart decisions about who to allow and who to block.

wf_loginalerted_(hash)

What it does: This cookie is used to notify the Wordfence admin when an administrator logs in from a new device or location.

Who gets this cookie: This is only set for administrators.

How this cookie helps: This cookie helps site owners know whether there has been an admin login from a new device or location.

wfCBLBypass

What it does: Wordfence offers a feature for a site visitor to bypass country blocking by accessing a hidden URL. This cookie helps track who should be allowed to bypass country blocking.

Who gets this cookie: When a hidden URL defined by the site admin is visited, this cookie is set to verify the user can access the site from a country restricted through country blocking. This will be set for anyone who knows the URL that allows bypass of standard country blocking. This cookie is not set for anyone who does not know the hidden URL to bypass country blocking.

How this cookie helps: This cookie gives site owners a way to allow certain users from blocked countries, even though their country has been blocked.

Sharing

At the moment (October 2019) we do not have Akismet on our site. We do use JetPack’s sharing buttons.

Data Used: When official sharing buttons are active on the site, each button loads content directly from its service in order to display the button as well as information and tools for the sharing party. As a result, each service can in turn collect information about the sharing party. When a non-official Facebook or a Pinterest sharing button is active on the site, information such as the sharing party’s IP address as well as the page URL will be available for each service, so sharing counts can be displayed next to the button. When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We currently – (October 2019) – do not have any embedded content on our site but may add it in the future.

Analytics

Who we share your data with

We currently don’t share data with outside sources such as Google Analytics.

How long we retain your data

We do not keep comments on our site, nor do we register customers as site users in any way. We collect your messages to us via the contact form on our site (see above) which are also stored in our site database. We can remove this at your request.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

We use contact information that you submit via our contact form or by emailing us to be in touch with you regarding the topic you emailed / submitted a form about. We do not currently add you to any newsletters.

Additional information

How we protect your data

The data we do hold on our site visitors is mainly contact information sent via the contact form. We keep this securely along with all our business email correspondence.

What data breach procedures we have in place

In the event of a data breach we would contact customers to warn them that their messages to us may have been ready by someone else. We do not collect any sensitive information such as passwords so it would be unlikely that you would need to change your passwords or fear that any sensitive information may be in the public realm as a result of a data breach.

What third parties we receive data from

We do not currently receive data from third parties about our site visitors.

What automated decision making and/or profiling we do with user data

We do not undertake any automated decision making or profiling of our customers or potential customers using data from our site.