Who we are
Our website address is: https://www.riceboat.co.uk.
Our postal address is:
What personal data we collect and why we collect it
We use a Jetpack contact form for our site and the data is emailed to our company email so that we can process replies and respond to your queries or bookings. Email addresses, contact name, message and time of message are also stored on our site in a private, password protected area available only to us.
It is not possible for users or visitors to log in to our site to access content or comment on pages or posts – and we do not currently collect data on visitors to our site for analytics purposes.
We do use WordFence to add security to our site. It uses the following cookies:
What it does: This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded.
Who gets this cookie: This is only set for users that are able to log into WordPress.
How this cookie helps: This cookie allows the Wordfence firewall to detect logged in users and allow them increased access. It also allows Wordfence to detect non-logged in users and restrict their access to secure areas. The cookie also lets the firewall know what level of access a visitor has to help the firewall make smart decisions about who to allow and who to block.
What it does: This cookie is used to notify the Wordfence admin when an administrator logs in from a new device or location.
Who gets this cookie: This is only set for administrators.
How this cookie helps: This cookie helps site owners know whether there has been an admin login from a new device or location.
What it does: Wordfence offers a feature for a site visitor to bypass country blocking by accessing a hidden URL. This cookie helps track who should be allowed to bypass country blocking.
Who gets this cookie: When a hidden URL defined by the site admin is visited, this cookie is set to verify the user can access the site from a country restricted through country blocking. This will be set for anyone who knows the URL that allows bypass of standard country blocking. This cookie is not set for anyone who does not know the hidden URL to bypass country blocking.
How this cookie helps: This cookie gives site owners a way to allow certain users from blocked countries, even though their country has been blocked.
At the moment (October 2019) we do not have Akismet on our site. We do use JetPack’s sharing buttons.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We currently – (October 2019) – do not have any embedded content on our site but may add it in the future.
Who we share your data with
We currently don’t share data with outside sources such as Google Analytics.
How long we retain your data
We do not keep comments on our site, nor do we register customers as site users in any way. We collect your messages to us via the contact form on our site (see above) which are also stored in our site database. We can remove this at your request.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
We use contact information that you submit via our contact form or by emailing us to be in touch with you regarding the topic you emailed / submitted a form about. We do not currently add you to any newsletters.
How we protect your data
The data we do hold on our site visitors is mainly contact information sent via the contact form. We keep this securely along with all our business email correspondence.
What data breach procedures we have in place
In the event of a data breach we would contact customers to warn them that their messages to us may have been read by someone else. We do not collect any sensitive information such as passwords so it would be unlikely that you would need to change your passwords or fear that any sensitive information may be in the public realm as a result of a data breach.
What third parties we receive data from
We do not currently receive data from third parties about our site visitors.
What automated decision making and/or profiling we do with user data
We do not undertake any automated decision making or profiling of our customers or potential customers using data from our site.